What Our Customers Are Saying
-
Ronald Bolyard, Mapleton, IOWA
-
Awesome place to purchase a Harley
Corbin Johnson, Rosendale, MO -
John Thomas was the best sales guy. Got me on my dream bike same night.
DANIEL WAGNER, Council Bluffs, IOWA -
I was blown away by how easy it was to work with Loess Hills! Kind, prices, very friendly and checked in days after purchase. They have a good group of employees their and Harley should be proud of that location!!
Bryce Roemer, Lincoln, NEBRASKA -
John Thomas was rad to work with. Super easy smooth deal and transaction no pressure was made. Which is always a plus from a dealership. Many know how they can be. Stoked to pick up my new bike and ride with the wind
Jeff Fowler, Omaha, NE -
I have nothing but good to say about Loess Hill Dealership!
Kevin Hadden, Anthon, IOWA -
I enjoyed my whole experience. Just waiting on parts so I can fully enjoy my purchase.
Vincenzo DAndrea, Beatrice, NEBRASKA -
A very good experience thus far. Darren set me up with a nice red Breakout while giving a unique time at a dealership. No other dealership made me feel right at home.
Theron Hill, Nebraska City, NE -
What a great experience I had and wonderful team you have at your dealership.
Michele was 1st contact made me fill it would be worth my drive across nebraska
Angel was an excellent sales rep even connect my phone to my new bike.
Tony was very helpful with loading and showing me the ins and outs of the trailer mode feature. Gave me a great tip on securing my bike to my trailer.
Hayden was great in setting up my new pin. Id never of figured that out
Amanda was awesome with the paperwork. Easy
Please share with staff.Rick Deeds, Scottsbluff, NEBRASKA -
Love the help and support I got you guys knocked it out of the park to get me into my first Harley!! They didnt know me from Adam but still made me feel like they have know me all my life
Aiden Jorgensen, Oakland, NE -
Great people to work with
Breck Henningsen, Walnut, IOWA -
I had really good attention to what I wanted ,and they had the right one in stock.
Bob Jackson, Omaha, NE -
Absolutely warmest welcome as well as most knowledgeable staff. Corporate or the owners should really show some love to this location's staff. I would if I were them. They bring people in and keep them coming back. #greatbusiness #greatfamily
Joshua Maldaner, Bennington, NEBRASKA -
Purchased my 1st Harley from John Thomas at Loess Hills HD. Couldn't have asked for a better salesman and dealership experience. I highly recommend!
Ryan Ernst, Red Oak, IA -
You guys rock! Thank you!
-Anonymous -
Everyone at Loess Hills is TOP NOTCH!! My salesman John Thomas was amazing, along with the Paperwork Goddess Amanda! Gave me a great price for my trade-in! Everyone there was friendly and most importantly NO PRESSURE!!
Julie Uey, Leon, IA -
I had a great experience buying my first Harley. Staff was super nice and helpful.
Josh Hartsook, Plattsmouth, NE -
John Thomas was great!
Conor Baker, Lansing, KANSAS -
This was my second bike purchased at Loess Hills. Ive recommended them to friends and they have bought bikes there. John was great and all the staff make it an easy process. Loess Hills HD is a dealership like you wish they all were.
-Anonymous -
Very friendly dealership that was patient with our decisions.
Clarence Steinbach, Grimes, IA -
I genuinely appreciate your professionalism in the whole deal yesterday. Everything and everyone was so laid back and made the whole process smooth and painless.
Clint Lay, Omaha, NEBRASKA -
Over all a very pleasant experience. They were able to meet my budget and get me on a fantastic Harley for my very first time. Everyone was super polite and I was happy with the way they treated me as a first customer. I will definitely be a returning customer And will recommend them to anyone looking for a harley!!
Justin Bauge, Council Bluffs, IOWA -
I really appreciate everybodys hard work to getting me on a bike that I love and that fits me best definitely will be returning in the future and referring all of my buddies!!!!!
Payton Burford, Council bluffs, IOWA -
Comments on Facebook about others experience led to my choice to go to Loess Hills. Awesome experience all the way around!
Jack French Bennington -
John and the whole Loess hills crew did an amazing job making my purchase happen! I appreciate everything, and I'm proud to be a part of the LH HD Family!
John Flibotte, Council Bluffs, IOWA -
The sales staff were great, was able to complete the sale in a few hours.
Alan Snyder, Brainard, NE -
Jon was beyond helpful and went above and beyond to get me taken care of. The rest of the staff was also very friendly and helpful. Highly recommend this dealership. Theyve got some really cool and unique bikes and a great staff to go with it!
Anthony Miller -
Total experience was awesome , everyone was helpful and knowledgeable
Thanks-Anonymous -
Awesome working with John Thomas, yes for a year but that was my issue, and very understanding, helpful and ability get into a newer ride. Will continue to refer others to your business and will be back. Thank your whole team for the outstanding service ..... greatly appreciated.
-Anonymous -
John my sale s guy was awesome. This wasn't my first Harley and I took my time and wasn't real sure what price I wanted to pay. I knew I wanted a Glide. But anyway I Changed my direction several times
Bob was patient and not pushy. He made the process easy and stress free. I would recommend him to all my biker friends and family. As well as the Loess Hills Harley Davison. What is really impressive was their inventory. I could have looked at bikes all day there. I didn't see any bikes that looked questionable. They put their used bike as through a rigorous mechanical check before its sold. And that translates to peace of mind buying. Try the others first and make Loess Hills your last stop. You'll be happy you did and you buy from them I can testify to that. Because that's what I did.Stephen Copeland, Kiron, IA -
It was an awesome experience and I will do all future business with them.
Brandon Newby, Diller, NE -
I had a great experience, Im now a customer for life.
Brandon New, Diller, NE -
John was very friendly and helpful throughout the whole process, Loess hills is a family more then a dealership!! Great place!!
Chris Nelson, Lincoln, NE -
Experience was amazing. John was amazing, didnt pressure me into buying something I did t want to. Explained everything clearly and allowed me to make the decision I wanted. Overall I got an amazing Harley and Im stoked to be part of the Harley family.
Justin Borgognone, Hickman, NE -
John was great to work with. Fast to respond and very helpful. Amanda was very helpful as well . Thank you all.
Danny Kaven, Valley, NEBRASKA -
Great purchasing experience from Jon Gill , salesman and Amanda with finance. All the team was extremely friendly and professional. Thanks for a great buying experience!!
Gary Bollen, Magnolia, ARKANSAS -
The customer service at Loess Hills was top notch. They had answers to all my questions and I felt overall comfortable during my whole experience here. Everything was smooth and how I expected everything to be and more.
Christopher Le, Omaha, NE -
I wanted the exact same bike I had after it was stolen. By pure chance this dealership had the exact same bike with just a few differences I wanted after I got my settlement. I called up, I said I wanted to buy the bike, and they made it happen. I gave them an unreasonable time frame to prep the bike and they did it. They gave me no BS on a cash sale and that was important to me. The salesman, Damien, was straight forward with me. John was also straight forward with me. I came up from Kansas City to buy the bike, they treated me great, and made it very comfortable for me to wait to get deal done with their sales office. I will always sing the praises of Loess Hills Harley Davidson! Thank you for helping me get a version of my bike back in my hands. Always on two wheels! LET'S GO CHIEFS! LET'S GO RIDE!
Lee Shaffer, Olathe, KANSAS -
Did my homework and shopped around..thus was hands down the best prices and quality you'll find!! Thanks for all your help finding what I was looking for John Thomas
Jeff Eichner, north platte, NE -
John Thomas helped me. Felt me out with multiple questions up front. Answered my concerns. Let me look but checked in. Showed me a few other options, and broke down why a new bike might be better option for me. He was patient with me as I felt it was a big purchase for a first touring bike. Didnt want to have a buyers remorse. My schedule can by hectic, so he even came in on his day off to get the sale done. Didnt feel I got much of a deal, as I was hoping a backrest would be thrown in or split. But I understand the market isnt great for the buyer right now. Promotion was nice for gear though . Guy helping with helmets was nice and helpful. Wife needed a larger helmet and the lady also helping laughed at my wife about it a little. That was really the only negative experience I had.
Adam Brinker, Atlantic, IOWA -
N/A
Wyatt Nettell, Omaha, NEBRASKA -
John and Amanda are absolutely amazing they turned my dream into reality!!!
Amy Hollis, Elkhorn, NEBRASKA -
A nice variety in models to choose from. The showroom is very well laid out for a great customer experience. John was very helpful with my purchase with good follow up! I appreciate good customer care and I believe this will continue after the purchase. I look forward to working with LHHD into the future.
JAMES KEYES, Omaha, NE -
The best buying experience Ive had in a long time. As a first time bike owner I was apprehensive about going to the dealership but I was greeted with hospitality and service that was above and beyond expectations.
Titus Williamson, Omaha, NEBRASKA -
Awesome experience. No hassle friendly service. Our salesman John was very informative and nice. Would recommend Loess Hills dealership to anyone. Thanks again guys! #readytoride
Gwen Garcia, COUNCIL BLUFFS, IA -
Awesome bike selection amazing staff, thx John in sales & everyone @ loess hills Harley love my new Fatboy...
Steven Hilger, Council Bluffs, IA -
Had a great experience!! John Thomas was great with helping me with the purchase of my first Harley.
David Knight, Council Bluffs, IOWA -
We stopped in for some parts and trinkets. When we got there they were wheeling in a 2020 CVO TriGlide. We instantly knew that was the bike we wanted. John Thomas went to work on making that happen. Amanda in finance is awesome! Everyone in that store made sure we felt comfortable with our purchase. When I picked up bike John took the time to show me all the features. I cant say enough good things about this dealer! John, Amanda, Glen, Kim, and everyone else thank you! Glad to be a part of the LHHD family!
Kevin Gross, Earling, IOWA -
If anyone has never been to Loess Hills HD in Pacific Junction you have no idea what you are missing when it comes to hospitality, loyalty, commitment, honesty, respect, value of your needs, trust and most importantly FAMILY! I've never experienced at any other HD dealership from the Midwest that literally went through every specification with my husband Kevin Gross on our 2020 CVO! The service you receive from the GM to get you the best financing is absolutely unimaginable, sales-John Gill you are amazing, extended warranty plan, paperwork-Amanda Ann Placek- you totally rock on detail with paperwork. Not going to lie though folks, General Merchandise Manager- Kim Schermerhorn it is YOU that I have to honestly give the credit to for allowing Kevin and I to become a part of this extended family at Loess Hills HD, you are not only great in merchandise sales, but you always kept us up to date on what's new or coming in on apparel/bikes. And your girls are the best smilers ever. The most amazing thing about Kim is, if Loess Hills HD doesn't have what you're looking for a purchase, trust & believe Kim will find it. Determination and Thrill, i believe Kim thrives on! I just can't say enough GREAT things about Loess Hills HD, I hope you get a chance wherever you may be from east to west, north to south PLEASE put Loess Hills HD on your navigation for 2022! p.s yeah, I rang the hell outa the bell 0n 3/26/22 on our purchase '2020 CVO', Loess Hills HD you will never know how you have given back to me what I thought was gone & how you've changed my life, my freedom, my heart & most importantly the Love in my marriage. Thank You
Holly Gross, Earling, IOWA -
They dont treat you like a customer, they treat you like family.
Meghan LaFreniere, Champlin, MN -
John Thomas was amazing. He took the time to understand what I wanted in a bike. No pressure. No B.S. Just insight and genuine desire to get me on the right motorcycle. I couldnt be more pleased with the experience.
Ron Lorenz, Red Oak, IOWA -
The staff and sales were amazing and very helpful in my purchase of my first Harley bike. They got me into a bike I wanted and not something I had to settle on. The salesman I worked with was very helpful in loading my bike and teaching me how to properly tie the bike down to the trailer. 5 stars!!
Alex Klein, Dunlap, IA -
Best Ever Customer Service in every department! However, Kim Schermerhorn~GM in merchandising gets a 10!! She has & continues to go above & beyond. When it came to not finding the perfect gift last Christmas (2021) for my husband as I wanted a HD ring which unfortunately the company she orders from no longer carried, Kim busted out her CS skills, knowledge & commitment to making sure her customer would not leave without being a satisfied, happy lady! Not only that, but we built a relationship and there is nothing greater than walking into Loess Hills HD & you feel like family now!
And once again, Kim has gone above & beyond 2/26/22, she found me a ring to match my husbands, ordered it & 2nd weekend in a row guess where my husband & I are heading? YEP, Loess Hills, not just for my merchandise but to feel at home and eat some awesome Cajun Food today! Love this place! And every single one of you gals in merchandise, absolutely the best CS EVER!Holly Gross, Earling, IOWA -
Great service and very friendly
Bradly Nowlin, Red oak, IA -
Couldn't haggle you on the price at all but I always felt taken car of sales rep wasn't too pushy everyone was friendly
Zachary Brammer, council bluffs, IA -
I went to the dealership with little knowledge or idea what bike would work good for me. Our salesmen, John Thomas, listened to our needs and quickly narrowed down or selections and found us a bike that fits us perfectly! Amanda also assisted in our purchase and did a wonderful job of helping us out! I would highly recommend Loess Hills Harley Davidson to anyone! Its truly a family atmosphere at Loess Hills Harley Davidson! Thanks Guys!
John Meads, Glenwood, IOWA -
Bought my first Harley Davidson motorcycle a 2019 Street Bob. I loved the bike at first sight. The bike had ape hangers and I thought the bike wasnt for me. John Thomas our sales rep told me otherwise. With a simple adjustment to bring them back problem solved. Unlike my past experiences buying cars this process was quick and easy. Got a good deal and Glen the finance guy was detailed and got my paperwork in order. Word of mouth is what brought me to Loess Harley Davidson. Great people! Excellent experience. Highly recommend visiting them.
Geordan Fitton, Bellevue, NEBRASKA -
John and the staff were very friendly, to many names to mention but all were very helpful, I never stood there waiting for help as it was there waiting my question. Never seen or felt as I f I was an inconvenience like I did at our local dealer. Need more customer service like I got at Loess Harley Davidson. I will spread my great experience with my fellow friends and bike riders. Head to Loess and experience friendship and true customer service
Enrique Minjarez, Central City, NEBRASKA -
John Thomas & Amanda Ann set the standard for customer service. This is my first Harley and they made the experience fantastic. Loess Hills is the only place I will be doing my business with
Lanny Hicks, Waukee, IA -
Am happy with the way we were able to carry out the trade long distance and everything was open and honest. Transaction was seamless when I got there and felt treated with respect.
Wayne Warnke, River Falls, WI -
Awesome experience! Thank you Loess Hills Harley-Davidson ! If anyone is looking or thinking about a New or Used Harley, John Thomas Gill is your man ! Thanks John!!
Steven Tonja Bunner, Ralston, NEBRASKA -
I purchased a used Harley Davidson from you this past Saturday. My entire experience was very pleasant and professional. I have come to expect a high level of service from Harley and your store easily met and exceeded that expectation. Our sales person, Brandon, did an excellent job of helping us find a bike that met our needs. He also clearly explained everything that was going on in the purchase process and kept us updated on progress. One of the things I really appreciated with Brandon is that if he didn't know the answer to a question, he would say so and then he would go and get the answer. Overall he did an excellent job for us. Amanda Ann also did an excellent job of taking us through the finance and paperwork process. She was also very pleasant and professional and made the entire process painless. Thanks to everyone at the dealership for your continued support. We look forward to continuing to working with you in the future.
Patty Luke-Gerber -
Tony and his fellow employees did just that, and more! I searched 5 states, before I found what I wanted, and it was priced way under what other dealers quoted. They were open and honest with all information, and since I had a return trip of 180 miles in the rain, they expedited the whole process of owning a Harley. To everyone at Loess Harley-Davidson, I want to express my sincere appreciation, and high recommendation!
Buddy Blanton -
Tony was amazing and got me the bike I wanted and a great price. We had a great relaxing time and treated right. They got my business now and in the future. If your looking I highly recommend talking to Tony.
bernie turner -
I came in just to take a look at a bike I had seen on-line. Joe was so easy to talk to and got me excited about going to the next step. Within minutes I was approved for financing with Harley-Davidson. About an hour later, I was the proud owner of my first Harley. Best decision to come in that day for a look!
Abby Reed -
Had a GREAT day up there today. Drove out from Lincoln to do a little window shopping and came home with a bike. First Harley!!!! J. Davis was awesome and all the people were GREAT. Love the bike. Thanks guys and I will definitely send people your way for a great experience. Thank you again. Oh, and J. Davis, the bike was blue, snooze you lose. Thank you.
Scott Beyer -
I was in Iowa last week for 2 funerals, but I did not have an opportunity to visit the Pacific junction store. I really wanted a T-shirt, since my parents are both from Iowa, and in particular the Loess Hills. I decided to call the store to see if I could purchase a T-shirt over the phone. Jessica helped me and she went above and beyond! She explained to me on the day that I called that she would need to discuss the matter with her manager to see if a shipment to California was possible. I gave her a good time to call, and she called me promptly the next day! She was able to take all of my information on the phone, and three days later I received my T-shirt! I absolutely love it, but more importantly, I am very pleased with the service that I received, and the follow-through that Jessica provided. Thank you so much Jessica! California is a long way away from Iowa, and I dont get back there very often. I am so happy to have my T-shirt, and I will proudly wear it! You went above and beyond for me, and I am so appreciative to you! Thank you for your excellent customer service!
Tecia Rose -
I talked with Glen and and he gave me a fair deal and did not waste my time. The transaction was very quick and easy. I called 2 other local dealers and it seemed like they didnt care if they put a deal together or not.
K M -
My husband & I were first time customers at Loess Hills Harley Davidson, and looking to upgrade my current bike. Tony answered all our questions, took time to explain things all the while handling two sets of customers at once. He was respectful, patient and ended up making two sales. We never felt put off while he dealt with the other couple and vice versa. Great experience!
Danya Anderson -
This bike deal started when Nycole sent me a note on FB marketId been kicking the idea around of downsizing/trading. Took a ride to see Joe and Tony (the enablers) of all things wonderful about motorcycle discussions. Then, i ran into old acquaintance Glen, and while having our chat on our way through service to the toybox, I see some big ugly motorcycle I dont need whatsoever. But of course I inquire about it...Glen and Dan took some time, and we made it work logically for both parties on a trade. Dealing locally and having dealer support becomes an important factor as we progress into the hobby and/or lifestyle. Lots of choices locally, so visiting and supporting the passionate guys/gals like Joe, Tony, Glenn holding on through thick and thin tells you its enthusiast-employees that keep us coming back to events and to buy these beauties. Im happy to be a returning customer.
Glenn Maddock -
If I could, I would give more than 5 stars. My husband and I stopped in to the dealership on our way home in August.from South Dakota to Georgia. We were buying shirts from each state along the way. Everyone was super helpful and very nice. Very clean, and good selection of products. About a week ago, we had an accident on our bike, and my husband's shirt was ruined. I looked online, and couldn't find the shirt to order. I called the store, spoke to Angel, and explained the situation. He gave me his personal cell number to send a picture of the shirt to see if he could find it for me. I got a message a few hours later, he found it! I also got a message from the store, and spoke to Hailey who took payment that day, and shipped it our for me the next morning. I am blown away by the level of customer service, and am so grateful. It's just. T-shirt, but it had sentimental value to us, and to be able to replace it meant a lot. If you're ever in the area, stop by and see them! You don't be disappointed, the staff there is truly awesome! Thanks again to everyone who went above and beyond for me......
jaime vitiritti -
From the first time I talked with Glen he was very helpful and informative. If I had a question, he had an answer. His knowledge about Harley bikes is astounding. The other sales team that I talked with was helpful as well. I look forward to meeting everyone. I highly recommend Loess Hills for any and all your motorcycle needs. Thanks again for providing me with an awesome ride !!
Marvin Sumrall -
I love my 95 Road King it's my first Harley. Loess hills is the best came all the way from Lincoln Nebraska to get it. The made sure I was happy before I left
Theodore Silcock
I checked your website